Your technical controls are getting harder to beat, which is exactly why attackers target the people instead. Managed security awareness training gives your team short, regular training and realistic simulated phishing, then shows you honestly where the risk still sits.
Why it matters
Most intrusions begin with someone being convinced. A message that looks like a supplier, an invoice that looks routine, a sign-in page that looks correct. No malware is involved, so the technical controls have nothing to catch.
Training changes the odds when it is continuous and realistic. One induction video a year does not, which is why the program matters more than the content.
Brief modules through the year beat an annual session everyone clicks through at speed.
Phishing tests modelled on what is actually circulating in Australia, including the invoice and payroll lures aimed at finance teams.
A reported email is a success. Programs that punish the click teach people to stay quiet, which is the opposite of what you need.
Click rates, report rates and the trend, in a form directors can govern with.
How it runs
Week 1
A first simulation establishes where you actually stand, before any training. It is usually the most useful number in the program.
Monthly
Short modules matched to the risks your people face, assigned automatically and tracked without your team chasing anyone.
Ongoing
Regular, varied phishing simulations. The measure that matters is how many people report, not only how many avoid clicking.
Quarterly
Trend reporting for the board or the auditor, and a focus list for the roles carrying the most risk.
Around it
When a credential does get away, the SOC is what notices it being used.
See MDR →Multi-factor authentication limits what a stolen password is worth in the first place.
See Essential Eight →Awareness training is a control your certification tier will ask about.
See SMB1001 →Common questions
Continuous programs do, measurably, because the number that moves is the report rate: staff telling someone quickly when a message looks wrong. That early warning is often what turns an incident into a non-event. A once-a-year session does very little.
Realistic but harmless test emails sent to your team through the year, modelled on lures currently circulating in Australia. Anyone who clicks gets immediate, short coaching rather than a reprimand, and you get the trend.
A few minutes a month per person for the modules, plus the simulations, which take no time at all unless someone engages with one. The administration sits with REDD rather than your team.
Yes. Participation, click rates, report rates and the trend over time are exactly what insurers and auditors ask for, and they are produced as part of the program.
A baseline simulation and a short conversation will tell you more about your real exposure than any policy document.
Get in touch
Send the basics and a REDD engineer will come back to you within one business day. Prefer to talk? Call 1300 697 333.