Technology Success Partner · Brisbane

Technology that runs. Security that watches. One accountable partner.

REDD is a Technology Success Partner helping SMEs, NFPs and government organisations across Australia and New Zealand with professional IT, cyber security, cloud and co-managed technology, backed by a 24x7 Security Operations Centre.

4.9across 28 Google reviews
88+NPS, digital advisory clients
24x7Security Operations Centre
92%CSAT, client satisfaction

Client stories · Rated 4.9 on Google

What our clients say about us

Read the reviews on Google →
★★★★★

“Outsourcing our IT function to REDD enabled us to hire more than just IT support. We hired an entire IT department.”

Mark GreigCOO · Cottee Parker Architects
★★★★★

“Excellent IT company with a knowledgeable and responsive team. They provide reliable solutions, deliver projects on time, and offer outstanding customer support.”

Daisy GervacioGoogle review
★★★★★

“REDD are our trusted technology partner, embedded in our organisation across digital transformation and strategy, as well as our essential day to day operational needs.”

Scott MacDonaldChief Executive Officer
★★★★★

“Very helpful team, very fast at troubleshooting and solving IT issues!”

Naomi McIntyreGoogle review
★★★★★

“REDD is a true partner who has our best interests at heart and provides agnostic professional advice.”

Kim VojacekDirector
★★★★★

“They're professional, responsive, and really care about delivering quality results. If you're looking for reliable digital services and excellent customer support, I definitely recommend them.”

Krislynn PrietoGoogle review
★★★★★

“Great to work with the REDD team. Customer service is so key in any business and REDD deliver on that.”

Mark GreigGoogle review
★★★★★

“Very happy with the service provided.”

Greg NathanGoogle review
★★★★★

“Fantastic people and services.”

Mark NGoogle review
★★★★★

“Helpful, friendly, knowledgeable staff!”

Katelyn ColonnaGoogle review
Trusted across ArchitectureProfessional servicesMember organisationsGovernmentNot-for-profit
A full room at a REDD cyber security event in Brisbane
REDD CyberHealth event, delivered with CCIQ across Queensland

Cyber security

Company-wide security, run from a live SOC

24x7 Managed Detection and Response, operated from a Security Operations Centre by human analysts. Aligned to the ACSC Essential Eight and validated by penetration testing, not assumed from a dashboard.

  • Managed Detection and Response, monitored around the clock
  • Managed Risk: continuous vulnerability scanning and prioritised remediation
  • Security awareness that turns your staff into the first line of defence
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REDD engineers working through a secure AI rollout with a client
AI readiness · governance · secure rollout

AI enablement

AI enablement, done securely

Every business is being told to adopt AI. Few are told how to do it without opening a new attack surface. REDD builds the secure foundation first, then rolls out the tools your team will actually use.

  • AI readiness assessment across data, access and governance
  • An AI usage policy your auditor and insurer will sign off on
  • Copilot, automation and AI workflows, deployed with security discipline
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The REDD team at their Brisbane office
The REDD team, Brisbane

Managed technology

The IT department you don't have to build

Fully managed, or co-managed alongside your internal team. A Brisbane-based help desk answering 24x7, and one accountable partner across your entire environment.

  • 24x7 help desk with engineers who know your environment by name
  • Devices enrolled, patched and secured as standard
  • Microsoft 365, SharePoint, Azure and Teams configured to full capability
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Beyond the help desk

Strategy and infrastructure, one partner

Digital advisory

Digital and IT strategy, independent audits and CDO-as-a-service. The roadmap and governance that align your technology with your corporate strategy, delivered at the board level.

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Cloud & infrastructure

Private cloud, Azure and hybrid, chosen on merit rather than what we resell. Backed by four Australian data centres for cloud, backup and co-location.

Explore cloud computing →

Essential Eight posture

Eight controls. How many can you prove?

The ACSC Essential Eight is the baseline your insurer, your auditor and your biggest customer measure you against. Assess yourself honestly. Nothing is sent anywhere.

Accredited and independently assessed

Credentials that stand up

Certifications that are audited, not claimed. Service levels that are contractual and measured monthly, with the report delivered whether we hit them or not.

ISO27001

Certified information security management

SMB1001

Cyber security certification for supply chains

4DCs

Australian data centres for cloud and co-location

AFRfeatured

Cyber recovery insight in the Australian Financial Review

Human centered technology

A Brisbane team you can put names to

No offshore queue and no ticket roulette. The people who monitor your environment are the people who answer your call, and references are available on request: we will put you on the phone with someone your size, in your sector, before you sign anything.

The REDD team outside their Brisbane office

Find out where you actually stand

Thirty minutes with a REDD engineer. Your current stack mapped against the Essential Eight, gaps ranked by risk, and the findings are yours whether you engage us or not.

Get in touch

Tell us what is running your business

Send the basics and a REDD engineer will come back to you within one business day. Prefer to talk? Call 1300 697 333.

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From the Insights desk

Straight talk on IT, security and AI

All insights

1300 697 333 Book a consult