How much does managed cyber security cost for an Australian SME?
It scales with the size of your environment and the level of protection you need, rather than being a single list price. Most REDD clients start with Managed Detection and Response across their endpoints and identities, then add Managed Risk and awareness training as the program matures. A 30 minute assessment gives you a scoped figure with no obligation, and we will tell you honestly if your current provider already has it covered.
What is the Essential Eight and does my business have to comply?
The Essential Eight is the Australian Cyber Security Centre's baseline of eight mitigation strategies. It is mandatory for many government entities, and for everyone else it has quietly become the de facto standard your insurer, auditor and largest customers measure you against. You can self-assess with the checker on this page, but a maturity claim beyond Level 1 needs evidence gathered on site.
We already have antivirus and a firewall. Is that enough?
Those stop known, automated threats. They do not stop an attacker who has valid credentials from a phishing email, which is how most Australian breaches now begin. Detection and response exists for exactly that gap: a live Security Operations Centre watching for the behaviour that follows a compromise, and acting on it at 3am rather than at 9am on Monday.
What is the difference between MDR and a SOC?
A Security Operations Centre is the team and the facility. Managed Detection and Response is the service they deliver: continuous monitoring across endpoint, network, cloud and identity, with human analysts investigating alerts and taking containment action. REDD provides both, so the people watching your environment are the people who can act on it.
How quickly can REDD respond to an incident?
Monitoring is 24x7 and containment actions on managed endpoints begin as soon as an alert is validated, day or night. Response targets are contractual and reported monthly. If you are mid-incident right now, call 1300 697 333 rather than filling in a form.
Can you work alongside our existing IT provider?
Yes, and it is common. Plenty of clients keep their incumbent for day to day support and bring REDD in purely for security operations. We are technology agnostic, so we will also tell you when your current arrangement is already sound.
