REDD fosters true human-to-human interactions. We are not a faceless name behind a screen. We are an extension of your team, and we are firm believers that technology should never replace human connection.
What working with REDD feels like
We take every interaction seriously and take ownership of our successes and our failures, every time. We want to know how we made you feel, so we can always be better.
We evolve in lock-step with our customers. We love the positive, and we eagerly embrace the negative, because every piece of feedback makes the next interaction better.
An NPS of 88 across digital advisory clients and a 92 percent CSAT. Service levels are contractual and measured monthly, with the report delivered either way.
An extension of your team
The engineers who monitor your environment are the same people who answer your call. References available on request: we will put you on the phone with someone your size, in your sector, before you sign anything.
Get in touch
Send the basics and a REDD engineer will come back to you within one business day. Prefer to talk? Call 1300 697 333.