Connectivity

Connectivity is the lifeblood of your business.

Without reliable internet your business grinds to a halt. REDD delivers primary, secondary and tertiary connectivity through Australia's best carriers, engineered so you are always connected and always online.

3layersprimary, secondary, tertiary links
5G+4Gwireless failover and remote sites
SATStarlinkcoverage beyond the network edge

Choosing a service

Which connection for which site?

Most businesses need two of these, not one. The second is what keeps you trading.

Business fibreBusiness NBN4G / 5GStarlink
Typical usePrimary for cloud-heavy sitesPrimary for smaller sitesFailover or remote primaryWhere nothing else reaches
Speed profileSymmetric, uncontendedFast down, slower up, sharedVariable by coverageGood down, modest up
Install timeWeeks to monthsDays to weeksSame weekDays
Best featureSLA-backed uptimeCost per megabitDeploys almost anywhereWorks past the network edge
Watch out forBuild cost at some addressesContention at peakCoverage and data costObstructions and weather

Scroll sideways to compare.

REDD engineers designing a connectivity plan with a client
Resilience designed per site, not per brochure

Engineered resilience

Designed to fail over, tested to prove it

Two links from the same carrier is not redundancy. REDD designs genuine path diversity per site, then tests the failover so the first real outage is not the first test.

  • Carrier and path diversity engineered per site
  • Failover tested on schedule, with reports
  • Monitored 24x7 alongside the rest of your environment
Review your site resilience

How resilience is designed

Two links are not redundancy

Two services from the same carrier down the same street fail together. Genuine resilience is engineered per site.

01

Step 1

Site assessment

What is available at the address, which carriers, which physical paths, and where the single points of failure actually are.

02

Step 2

Path diversity

Primary and backup selected across different carriers and, where possible, different physical routes into the building.

03

Step 3

Automatic failover

Configured so cutover happens in seconds, without anyone needing to make a phone call.

04

Step 4

Tested on schedule

Failover tested regularly with results in your monthly report, so the first real outage is not the first test.

Common questions

Connectivity questions we get asked

What internet connection does my business actually need?

It depends on how much of your work now sits in the cloud. If your phones, files and line-of-business systems are all hosted, the connection is the business and dedicated fibre earns its cost. If you are a small site with modest usage, business NBN is genuinely fine and we will say so.

What is the difference between business and residential NBN?

Contention, support and accountability. Business plans have better contention ratios, priority fault handling and, with REDD, an engineering team that chases the carrier on your behalf rather than leaving you on hold. The technology is the same, what happens when it breaks is not.

How does failover actually work?

A secondary connection sits ready, and when the primary path fails, traffic cuts across automatically, usually within seconds. The critical part is that it is tested on a schedule. Most businesses discover their backup does not work on the day they need it, which is precisely the day you cannot afford to find out.

Can we get Starlink for a remote site?

Yes, and REDD deploys it as managed infrastructure rather than a consumer box. That means site survey and obstruction analysis, business plans, integration through your firewall with the same security policy as every other link, and monitoring alongside the rest of your network.

Do you manage the relationship with the carrier?

Yes. Faults are raised, escalated and chased by REDD, and you are kept trading on a backup path while it is resolved. Dealing with carrier support is one of the least valuable ways for your team to spend a morning.

Get in touch

Tell us what is running your business

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