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Managed Technology · Fully managed

Your entire IT department, outsourced properly.

Everything an internal IT function does, delivered by a Brisbane team with service levels in writing: help desk, devices, security, cloud, procurement and the strategy layer above it.

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24x7help desk coverage
vITmanagerassigned to your account
SLAmonthlymeasured and reported
The Brisbane team who become your IT department
The Brisbane team who become your IT department

What is included

No line items you have to chase

Fully managed means the whole environment is our responsibility. You get a customer success manager, an assigned virtual IT manager, and monthly reporting your board can read in five minutes.

  • 24x7 help desk for every end user
  • Endpoint monitoring, patching and security as standard
  • Microsoft 365, SharePoint, Azure and Teams configured to full capability
  • Procurement and vendor management handled end to end
  • Customer portal, dashboards and monthly reporting
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Who this suits

When fully managed is the right model

Not every business should build an internal IT team.

No internal IT

You need the full function without hiring three specialists you cannot keep busy.

A retiring IT manager

Knowledge is walking out the door and the risk needs to land somewhere accountable.

Growth outpacing capacity

What one person managed at 20 staff is breaking at 80.

Get in touch

Tell us what is running your business

Send the basics and a REDD engineer will come back to you within one business day. Prefer to talk? Call 1300 697 333.

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1300 697 333 Book a consult